Canless support
Email [email protected] for anything not answered here.
How do I contact Canless?
Email [email protected]. You can also open Settings in the app and tap Contact support.
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, then Subscriptions, and choose Canless. Or in Canless, open Settings and tap Cancel subscription. Cancel at least 24 hours before the current period ends to stop the next renewal. You keep access until the end of the period you paid for.
How do I get a refund?
Apple handles billing and refunds for purchases made in the App Store. Request a refund at reportaproblem.apple.com.
How do I restore my purchase on a new iPhone?
Sign in with the same Apple Account, open Canless, go to Settings and tap Restore purchases.
How do I delete my account and data?
If you have an account, open Settings in Canless and tap Delete account. This deletes your account and the data stored with it. If you never created an account, your data is only on your iPhone, and deleting the app removes it. For other data requests, email [email protected].
Is Canless for urgent health problems?
No. If you need urgent medical help, call 911 in the US or 112 in the EU. For nicotine-related poisoning, call Poison Control at 1-800-222-1222 in the US.
More answers are in the FAQ.